Contacts

Setup my contact lists properly

Contact lists are much more than a name under which your contacts are gathered. Pay attention when setting up a list to define which details of your contacts should be stored and what information should be disclosed to them in your sendings. ...

Understand the status of my contacts

Each contact of your list is assigned a status. Status allow us to make decisions when you perform sendings and allow you to monitor the quality of your contact lists.  

Import contact lists

Importing a csv file from the computer Copy / Paste contacts Import from external servi...

Custom fields

Custom fields allow you to store extra information about your contacts and customize your communications. You can choose what extra information you want to keep of your contacts by editing the configuration of the list to which they belo...

Notify me when people subscribe to my lists

If you want, you can be notified every time one of your lists suffer any change, for example if a new contact subscribes to your list or if anyone unsubscribes. The option to receive notifications or not can be setup individually for eac...

How to create and use segments

Segments allow you to filter contacts in a contact list according to different criteria in order to send them a campaign. Acrelia News allows you to segment your contact lists based on: The inte...

Opt-in, Confirmed opt-in and Doble Opt-in Lists

The way you add contacts to your lists largely determines the results obtained on your email marketing campaigns. Whatever method you use to get your contacts, remember to always have their consent. Contact lists can be classified accord...

How do I merge one list with another?

Create new lists by merging existing ones is very easy amb Acrelia News. If agencies usually prefer to work with separate contact lists to better control a portfolio made of independent customer accounts, the majority of users finds it m...

About role-based addresses

Contrary to personal email addresses which are associated with a particular person, so-called “role-based” email addresses (like admin@, support@, contact@) are usually generic email addresses of a company, department, or ...

Why all my contacts are not imported?

Since quality mailing lists are the key to success of any email campaign, Acrelia News features an automatic quality-check of all the contacts you are adding to your lists. When you import a list into Ac...