Email Marketing Platform
Find the answer to the most frequent doubts and questions in this section.
Contacts
Learn how to create and manage your contact lists in Acrelia News.
Campaigns
Find out how to design your email campaigns more effectively.
Statistics
Understand all the information provided by Acrelia News statistics.
Configuration
Know how to set up your account, your payment information and other advanced options.
How do I find out why someone unsubscribed from my newsletter?
How to create a contact list
Custom fields
My subscribers are not receiving my mailings
How to create dynamic contents for your newsletter
How can I use custom fields
How to reduce the weight of images in your campaign
Avoid using Word to create your HTML campaigns
How to remove the blue underline of a link
What happens to the statistics if I delete a contact list?
How to reduce unsubscribe?
Which percentage of returns is typical?
My statistics report shows an unusual number of openings
My click-through rates are unusually high
Using templates for my sendings
Templates vs Campaigns
How to create a template
How to share a template with other Acrelia News users
Adding text in the footer of subscription forms
Delete my Acrelia News account
Which plan is right for me?
How to send multiple tests of the same campaign
Disable my monthly plan when I do not use it
How to create users and assign permissions
Massive contact management
Subaccounts control panel
Multi-account function: How to create sub-accounts?
Bulk send to multiple sub-account lists/segments
How to share templates among subaccounts
Advanced segmentation in SMS
How to verify an email list
If you could not find the answer to your question, contact us.