Support

Any questions?

Find the answer to the most frequent doubts and questions in this section.

Contacts

Learn how to create and manage your contact lists in Acrelia News.

Campaigns

Find out how to design your email campaigns more effectively.

Statistics

Understand all the information provided by Acrelia News statistics.

Configuration

Know how to set up your account, your payment information and other advanced options.

Contacts

How to use contact groups

How to import automatically my Mailchimp contact lists to Acrelia News

Adding hidden fields to a list

Identify inactive subscribers

Campaigns

My campaign links are in blue

How can I use custom fields

How to add "unsubscribe", "update my details" and "view in browser" links to your HTML campaign

How to stop Gmail from clipping my emails (calculate message size)

Problems with broken links

Stats

My click-through rates are unusually high

Types of Statistics

What happens to the statistics if I delete a contact list?

Can I see the SPAM complaints?

How to reduce unsubscribe?

Resources

How to create a campaign to update your contact details

Templates vs Campaigns

How to share a template with other Acrelia News users

Magento extension for email marketing

Adding text in the footer of subscription forms

Settings

How to create users and assign permissions

Which plan is right for me?

Verify email accounts

Security and password protection policies

Which domain appears in my mailings?

Agency Edition

Subaccounts' usage statistics

Subaccounts control panel

Management of subaccount credits

Massive contact management

Multi-account function: How to create sub-accounts?

SMS

Email list verify

How to verify an email list

If you could not find the answer to your question, contact us.